Privacy Policy

At PJW Legal Services, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

PJW Legal Services is a UK-based law agency specialising in criminal law. For data protection purposes, we are the "data controller" of any personal data you provide.

2. What Information We Collect

We may collect and process the following types of personal data:

Name, contact details, and identification documents

Details about your legal matter or case

Correspondence and communications with us

Information required for billing and payment

Any other personal information provided during our services

3. How We Use Your Information

We use your data to:

Provide legal advice and services

Communicate with you about your case or enquiry

Meet our legal and regulatory obligations

Process payments and manage accounts

Improve our services and website

4. Lawful Basis for Processing

We only process your personal data where we have a lawful basis, including:

The performance of a contract (providing legal services)

Compliance with legal obligations

Your consent (where required)

Legitimate interests (such as improving our services)

5. Sharing Your Information

We do not sell your data. We may share your information with:

Courts, police, and legal authorities

Third-party service providers (e.g., IT or case management systems)

Other legal professionals, with your consent or as required for your case
All third parties are required to keep your data secure and use it only in accordance with our instructions.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

7. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request erasure of your data (in certain circumstances)

Object to or restrict processing

Withdraw consent (where processing is based on consent)

Lodge a complaint with the Information Commissioner’s Office (ICO)

8. How Long We Keep Your Data

We retain your data only as long as necessary for the purposes outlined in this policy, and in line with legal and regulatory requirements.

9. Cookies and Website Usage

Our website may use cookies to improve user experience. You can control cookie settings in your browser. For more details, please refer to our [Cookie Policy] (if applicable).

10. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, please contact:

PJW Legal Services
Email: p.walker@pjwlegalservices.co.uk